Managing Your Subscription
This guide covers everything you need to know about managing your Dispatch subscription.
Viewing Your Current Plan
- Click your profile icon in the top right
- Select "Billing"
- View your current plan and usage
Upgrading Your Plan
To upgrade:
- Go to Billing → Plans
- Select your desired plan
- Click "Upgrade"
- Confirm payment
Upgrades take effect immediately. You'll be charged a prorated amount for the remainder of your billing cycle.
Downgrading Your Plan
To downgrade:
- Go to Billing → Plans
- Select a lower tier plan
- Click "Downgrade"
Downgrades take effect at the end of your current billing cycle. You'll retain full access until then.
Updating Payment Method
- Go to Billing → Payment Methods
- Click "Add New" or "Update"
- Enter your card details
- Save changes
Viewing Invoices
Access all your invoices:
- Go to Billing → Invoices
- Click any invoice to view or download
Canceling Your Subscription
We're sorry to see you go. To cancel:
- Go to Billing → Plans
- Click "Cancel Subscription"
- Complete the cancellation survey
- Confirm cancellation
What happens when you cancel:
- Access continues until end of billing period
- Your RSS feed remains active
- Episodes stay available to listeners
- You can reactivate anytime